The sense of community here at the BWL is inspiring. During COVID, I had the idea to collect cans and bottles from coworkers and donate the deposit money to our Pennies for Power charity. I wanted to give back to our customers and help the people that are struggling to pay their utilities bills.
Why Work For Us?
The Lansing Board of Water & Light is a community employer of choice with a small company feel. Employees truly believe in the company mission and excellence in customer service – whether the customer is the general public or coworkers serving in another department.
Chris Maclennan
Construction Mechanic Leader, 16 Years
Joen Turner
Work Management Analyst, 6 Years
I’ve been very blessed to work with managers who make me feel valued and heard, and I feel very comfortable communicating with them. They’re open to continuous improvement and listening to my ideas.
Tony Deshazer
Customer Service Representative, 11 Years
I came to the BWL because I wanted somewhere I could have a long career. Now that I’m here, it’s a great feeling when I can help customers establish payment plans to help catch up on their utility bills. I’ve had people crying and thanking me, and it makes me feel good to help and pull someone out of a tough situation.
Jennifer Caporale
Supervisor, Environmental Lab, 16 Years
The sky’s the limit. No one has ever told me I can’t further my profession. I’m able to take classes to develop myself further and there’s no glass ceiling. Being a woman, that’s important to me.
Will Mills
Senior Windows Systems Administrator, 3 Years
Everyone here on every level lives the Hometown People, Hometown Power motto every day. People say it and actually mean it—it drives this company. We’re not just numbers, we’re people and so are each of our customers.