New Electric Service

What are the steps involved in getting a new electric service line or modifying an existing electric service?

A1

To secure a new service or installation application, please contact Utility Services at 517-702-6700 during normal business hours. You may be required to provide the following information:

  • Legal Business Name
  • Federal Tax ID
  • Contact Name and Phone #
  • Billing Address (if different than service address)
  • Electrician Name and Phone #
  • Service Type-OH or UG / Voltage / Size-Amps

A2

To secure a new or upgrade application, you may be required to provide the following information: Please be aware for upgrades if the proposed address is NOT an active BWL electric account, you will first need to contact our Customer Service Department at 517-702-6006 (Option #4) to put service in your name.

  • Service Address
  • Contact Name & Phone #
  • Electrician Name & Phone #
  • Service Type – OH or UG / Voltage / Size - Amps

A3

A meter spot will be required for a new or upgraded service. A site visit by BWL personnel will be performed.

A4

Applications for a new electric installation or upgrade must be made to Utility Services and accepted by the BWL before service will be supplied.

A5

The BWL will extend facilities to provide service in accordance with the provisions of Rules & Regulations for Electric Service. When the Customer requests the BWL to deliver energy in a manner or location other than that designated by the BWL, the Customer will pay the additional costs. 

A6

Your licensed electrician must obtain an electrical permit from the local city/municipality and pass electrical inspection prior to the BWL energizing the service.