• Report Outages:
    Power, Downed Line or Streetlight Water or Steam Emergency
    877-295-5001 517-702-6490
    For Customer Service or other inquiries:
    Call: E-mail:
    517-702-6006 custservice@lbwl.com
    • Golf 4 Charity

      Join us for our 3rd annual Golf 4 Charity Scramble benefitting the "Wounded Warrior Project". We are excited to benefit this tremendous charity.

    • BWL is moving full steam ahead!

      BWL's Full Steam Ahead Project will modernize a portion of downtown Lansing's underground infrastructure for current and future business growth while also providing steam energy that is clean and environmentally friendly.

    • BWL Outage Center Mobile App

      Download the new BWL Outage Center Mobile App, available for Apple and Android.

    • 2014 Water Quality Report

      We are pleased to present the 17th annual report summarizing the quality of the drinking water provided to you during the past year.


    ImageBWL Outage Center
    View BWL's outage map for current outages in our service territory, see latest weather advisory, learn about storm preparation and more.


    ImageHometown Energy Savers
    HES provides a variety of services and incentives to help residential and business electric customers lower their energy usage and save money.


    Image2014 Annual Summary Report for EO and RE Plan
    Read the 2014 BWL Annual Summary Report for the Energy Optimization and Renewable Energy Plan.