• Report Outages:
    Power, Downed Line or Streetlight Water or Steam Emergency
    877-295-5001 517-702-6490
    For Customer Service or other inquiries:
    Call: E-mail:
    517-702-6006 custservice@lbwl.com
    • Hometown People. Hometown Power.

      Welcome to the Lansing Board of Water & Light. The BWL is a municipally owned utility, providing drinking water, electricity, steam and related services to the Greater Lansing area in Mid-Michigan. Explore our site to find out what we offer the community...

    • BWL is moving full steam ahead!

      BWL's Full Steam Ahead Project will modernize a portion of downtown Lansing's underground infrastructure for current and future business growth while also providing steam energy that is clean and environmentally friendly.

    • BWL Outage Center Mobile App

      Download the new BWL Outage Center Mobile App, available for Apple and Android.


    ImageBWL Outage Center
    View BWL's outage map for current outages in our service territory, see latest weather advisory, learn about storm preparation and more.


    ImageHometown Energy Savers
    HES provides a variety of services and incentives to help residential and business electric customers lower their energy usage and save money.


    ImageIRP Citizens Advisory Committee
    For more information on the Citizens Advisory Committee for the BWL's Integrated Resource Plan (IRP), please click below.