• Call 811 before you dig

    The Lansing Board of Water & Light participates in the positive response system facilitated through Miss Dig. We encourage you to visit the Miss Dig site to learn more about the services they provide as well as your responsibilities prior to excavation. The website has all of the information you will need to make your excavation project safe from making contact with underground lines. www.missdig.org

    When planning your excavation you can contact Miss Dig at the website above, call 811 or 1-800-482-7171 to request a Locate Ticket. As the requestor you will indicate the areas to be marked for your project and the date you will start digging. The Miss Dig Operator or the easy to use form on the internet will step you through this process. There is no cost to request a locate ticket.

    Before the dig start date, prior to digging, you should visit the website to check the status of your request. For homeowners you will click on the 'Check Status' button in the Home Owners section. Contractors will click on the 'Positive Response' button in the Excavators section; both are located on the Miss Dig home page. If the ticket has not been completed yet, DO NOT START DIGGING. Follow the instructions for making a second request.

    Every year, more and more facilities are installed underground. It is important to contact Miss Dig, so work can be done safely. The BWL locators will mark water facilities with blue paint and/or flags, and red is used for electric. You may see other colors from other companies that may have facilities, as they mark their underground lines also.

    Design tickets:

    Some contractors are not sure where they may want to excavate before starting a large project. This is where Design tickets are helpful. You would still need to request through Miss Dig so the BWL can provide information showing underground utilities they may encounter. Once that information is provided, the designer will be able to determine the exact location, considering where current facilities are located. Once this has been determined, the excavator should request a locate ticket.

    Can I pull the flags out to mow?

    Please don't pull the flags until the work has been performed. If you are mowing, please mow as close as you can without running over it. You may think you can put the flag in the same spot, but this could cause an electric or water line could be hit. At a minimum this could cause service interruptions and costly damages. This could also cause serious injury or worse if an energized electric line is accidently hit.

    Please do not remove the flags or cover up the paint.


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