• Report Emergencies:
    Power or Streetlight Outages,
    Downed Lines:
    Water or
    877-295-5001 517-702-6490
    For Customer Service or other inquiries:
    Call: E-mail:
    517-702-6006 custservice@lbwl.com
    • Hometown People. Hometown Power.

      Welcome to the Lansing Board of Water & Light. The BWL is a municipally owned utility, providing drinking water, electricity, steam and related services to the Greater Lansing area in Mid-Michigan. Explore our site to find out what we offer the community...

    • BWL Outage Center Mobile App

      Download the BWL Outage Center Mobile App, available for Apple and Android.

    • Our Hours are Changing

      Starting Monday, June 5, our call center will be open 7am-5pm Monday through Friday, and our lobby will be open 8am-5pm Monday through Friday. We are closed weekends and holidays.

    • Lansing Energy Tomorrow

      Lansing Energy Tomorrow combines the IRP Citizens Advisory Committee and Transmission and Distribution project to meet BWL’s future energy needs.

    • BWL Strategic Plan

      Read more about how the BWL plans to ready itself for a cleaner, more efficient future.


    ImageBWL Outage Center
    View BWL's outage map for current outages in our service territory, see latest weather advisory, learn about storm preparation and more.


    ImageWater Resource Center
    Get more information on BWL’s water quality and treatment process. Plus, learn more how the BWL replaced its last active lead service line.


    ImagePeregrine Falcon
    Take a live look inside the BWL's peregrine falcon nesting box, which sits atop Eckert Power Station.