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BWL to Change Customer Service Hours

Contact: BWL Media Line | 517-342-1026

6/1/2017 9:30:00 AM

Starting Monday, June 5, the Lansing Board of Water & Light call center will be open 7am-5pm, and the Haco Customer Service lobby will be open 8am-5pm. The BWL offices are closed weekends and holidays.

The BWL customer service phone line is 517-702-6006, and the Haco Customer Service Center is located at 1232 Haco Dr. in Lansing.

The change of hours was prompted after a review of customer calls and visits. Previously, the call center was open from 7am-6pm, and the lobby was open 8am-5:30pm.

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